Why might my 4D Hype account be restricted or disabled?

Learn more below about some of the reasons for an account restriction or for an account being disabled: 

Abusive posts or behaviour: We may restrict or suspend an account if it has been reported for less serious Terms of Use and Community Content Policy violations. 

Note: In addition to showing Account restricted or disabled upon login, we may add more details around why an account has been restricted or disabled.

How long does an account restriction last for?

An account restriction lasts for 15 days

What happens when your account is restricted on 4D Hype?

When your account is restricted, you’ll see a message upon login of the 4D Hype website or app about your restricted status. You’ll also receive a message in your e-mail inbox letting you know the same and the reasoning where applicable and how long it will be. 

While restricted, you’ll lose the ability to post and send messages. If you try to do any of these things, you’ll get a reminder letting you know you’re restricted.  

If you’ve been temporarily restricted, your profile won’t change and others users won’t know that your accounts been restricted. 

How long does an account disabled penalty last for?

The account disabled penalty lasts for 30 days

What happens when your account is disabled on 4D Hype?

When your account is disabled, you’ll see a message upon login of the 4D Hype website or app about your disabled status. You’ll also receive a message in your e-mail inbox letting you know the same and the reasoning where applicable and how long it will be. 

While disabled, you’ll lose the ability to access the account and all of its features and functions. If you try to do any of these things, you’ll get a reminder letting you know your accounts disabled. 

If you’ve been temporarily disabled, your profile won’t change and others users won’t know that your accounts been disabled. 

Appeal a restricted or disabled account

Follow the instructions in the message provided in your e-mail inbox or upon login of the 4D Hype website to submit your appeal. When submitting your appeal, please explain why you think the ban was a mistake.

If you are currently not logged in, or logged in to a 4D Hype account that is not restricted or disabled. Please log out, and log in to your account that is restricted or disabled account in order to submit this request.

Can’t login to the account? Change your password now or get help logging in.

Why might my 4D Hype account be banned?

Learn more about some of the reasons for an account ban: 

Spam: Spammy, or just plain fake accounts will be banned because they introduce security risks for 4D Hype and for everyone using 4D Hype. These types of accounts are against our Terms of Use. Sometimes a real person’s account gets banned by mistake, and in those cases we’ll work with the person to make sure the account unbanned.

Account security at risk: If we suspect an account has been taken over, we may ban it until it can be secured and restored to the account owner in order to reduce potentially malicious activity caused by the account takeover. 

Abusive posts or behaviour: We may ban an account if it has been reported for Terms of Use and Community Content Policy violations. 

Note: In addition to showing Account banned upon login, we may add more details around why an account has been banned.

What happens when your account is banned on 4D Hype?

When your account is banned, you’ll see a message upon login of the 4D Hype website or app about your banned status. You’ll also receive a message in your e-mail inbox letting you know the same and the reasoning where applicable.

While banned, you’ll lose the ability to access the account and all of its features and functions. If you try to do any of these things, you’ll get a reminder letting you know you’re banned. 

If you’ve been permanently banned, your account will not visible to anyone and you’ll lose the ability to access the account and all of its features and functions.

Appealing a ban?

You can appeal the ban within 180 days. If you don't appeal the ban after 180 days or if your appeal isn't successful, we'll permanently delete your account.

If you feel like you didn’t violate the rules and there was a mistake with your ban, you can file an appeal any time within 180 days of receiving the ban and 4D Hype will take a second look.

Appeal a banned account

Follow the instructions in the message provided in your e-mail inbox or upon login of the 4D Hype website to submit your appeal. When submitting your appeal, please explain why you think the ban was a mistake.

If you are currently not logged in, or logged in to a 4D Hype account that is not banned. Please log out, and log in to your account that is banned in order to submit this request.

Can’t login to the account? Change your password now or get help logging in.